Right Support Training & Consultancy

Training for care teams, built around real care.

The specialist training and consultancy arm of Right Support North East Ltd, with its own identity and the same values. We deliver practical, face-to-face induction and workforce development for adult social care providers.

Small groups, real scenarios and proper time on the safety-critical subjects, without the generic e-learning feel. Founding provider bookings are open now.

Ask about dates and bookings Call 0191 259 4658

Taught hours in the 3-day induction

Courses in the 2026/27 catalogue

Staff per provider induction cohort

Months of founding provider rates

The flagship offer

Standard Domiciliary Care Induction — 3 days.

A focused 09:30–14:30 programme across three days — 15 scheduled hours of face-to-face learning. A proper start for new domiciliary care workers. The programme gives staff a strong foundation in professional practice while protecting time for the two safety-critical subjects that need deeper teaching: medication and moving & handling. It is mapped to Skills for Care's 2025 Care Certificate standards; workplace competency assessment remains the employer's responsibility.

Professional domiciliary care

Role and duty of care, person-centred practice, dignity, communication, equality, confidentiality, professional boundaries, safeguarding, whistleblowing and lone-working expectations.

Safe medication practice

The full 3.5-hour Safe Medication Practice module, plus focused infection prevention, health & safety and emergency and escalation principles.

Moving & handling, then applied practice

An approx. 3.5-hour practical moving & handling module, followed by applied care planning, recording, consent and mental capacity, and integrated domiciliary-care scenarios.

At your premises

Founding rate · up to 8 staff · suitable room and equipment required

£595

Right Support / local venue

Founding rate · up to 8 staff · venue included, equipment arranged

£875

Open programme

Founding rate · subject to minimum numbers and venue arrangements

£125 pp

Why providers book this package

Three structured training days instead of relying on generic induction e-learning alone
Medication stays a full 3.5-hour taught module with scenarios, MAR work and assessment
Moving & handling is treated as a substantial practical module, not a short slide presentation
Registered Manager and senior staff time is saved by outsourcing the classroom element of induction
Learners receive guided materials and controlled completion certificates

Founding Provider Rates apply during the first six months of delivery. Standard rates after the founding period: £795 provider-hosted / £995 venue-inclusive / £150 per open learner (Standard 3-Day Induction).

One booking, four days

Enhanced Domiciliary Care Induction — the Standard pathway plus a Specialist Practice day.

Everything in the Standard 3-day pathway, plus a dedicated Specialist Practice day. Ideal for providers supporting people living with dementia, autistic people, people with learning disabilities, or services where staff need a stronger introduction to distress, sensory needs, communication and PBS-informed support.

Dementia awareness

Distress, communication, routines, strengths and practical support.

Day 409:30–11:15

Autism & learning disability

Communication, sensory needs, reasonable adjustments and promoting independence.

Day 411:30–13:00

PBS-informed practice

Understanding behaviour in context, proactive approaches, de-escalation, knowledge check and close.

Day 413:20–14:30

At your premises

Founding rate · up to 8 staff · £180 above the Standard pathway

£775

Right Support / local venue

Founding rate · up to 8 staff · 20 hours of venue use across four days

£1,125

Open programme

Dates subject to demand and venue arrangements

Ask us

An important distinction

Day 4 provides enhanced induction-level awareness. It does not replace the full standalone Dementia Awareness, Autism & Learning Disability or PBS-Informed Practice courses — those deeper modules can be booked later for refreshers or workforce development.

The extra specialist day costs £22.50 per learner when all eight provider places are filled, and staff progress into employer-led shadowing, role-specific induction and workplace competency assessment with a stronger specialist-care foundation.

Additional training courses

Standalone courses for refreshers and targeted development.

The 3-day or 4-day induction is the complete starter package. These courses are then booked individually when a provider needs deeper learning, refreshers or focused workforce development. Safe Medication Practice is available now; further modules are being released through 2026/27.

Safe Medication Practice in Adult Social Care

3.5 hours · face-to-face. Person-centred medicines support, consent and refusal, safe administration, MAR/eMAR, PRN, time-sensitive medicines, errors, covert medication, family involvement and delegated-task boundaries. 20-mark knowledge and scenario assessment. Classroom completion does not by itself confirm workplace medication competency.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

Moving & Handling of People

Approx. 3.5 hours · practical. Risk assessment, safer movement, equipment use, positioning, communication and learner practice with an appropriate practical check. Provider-hosted delivery requires suitable equipment. Workplace competency remains the employer's responsibility.

£175provider-hosted, up to 10 learners · venue option quoted · open dates to follow

Safeguarding Adults

2.5 hours. Recognising abuse and neglect, responding to concerns, recording, reporting, professional curiosity and whistleblowing.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Mental Capacity, Consent & Restrictive Practice

3.5 hours. Decision-specific capacity, consent, best-interests decision-making, least-restrictive practice and safe escalation.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

Care Planning & Effective Record Keeping

3.5 hours. Person-centred outcomes, clear care plans, factual daily records, professional language, incident records and defensible documentation.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

Person-Centred Care in Practice

2.5 hours. Choice, dignity, strengths, communication, independence and turning person-centred values into everyday care.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Professional Boundaries

2.5 hours. Roles, relationships, gifts, social media, confidentiality, dependency, conflicts and responding when boundaries become unclear.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Lone Working & Personal Safety

2.5 hours. Dynamic risk assessment, visit safety, communication, escalation, professional boundaries and changing situations.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Specialist support & workforce development

Focused modules for individual needs and growing staff confidence.

Autism & Learning Disability

3.5 hours. Communication, reasonable adjustments, sensory needs, reducing assumptions and promoting independence.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

PBS-Informed Practice

3.5 hours. Understanding behaviour in context, proactive support, quality of life, de-escalation and reducing restrictive responses.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

Dementia Awareness

3.5 hours. Understanding dementia, communication, distress, routines, strengths and practical community-care approaches.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

Infection Prevention & Control

2.5 hours. Standard precautions, hand hygiene, PPE and infection risk in people's own homes.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Nutrition & Hydration

2.5 hours. Supporting choice, hydration, nutrition, recognising concern, recording and escalation.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Basic First Aid Awareness & Emergency Response

2.5 hours. Emergency awareness, calling for help, immediate-response principles and chest-compression familiarisation using a training manikin. Awareness and practical familiarisation only — this is not a regulated first-aid qualification.

£150provider-hosted, up to 10 learners · £205 venue-inclusive · £25 pp open

Supervision Skills for Adult Social Care

3.5 hours. Reflective supervision, accountability, wellbeing, performance conversations, action planning and recording.

£175provider-hosted, up to 10 learners · £245 venue-inclusive · £30 pp open

Leadership in Adult Social Care

5 hours. Values-led leadership, culture, accountability, quality, communication, decision-making and developing frontline leaders.

£225provider-hosted, up to 10 learners · £315 venue-inclusive · £49 pp open

Tailored training programmes

Provider-specific workshops, refreshers and policy-to-practice sessions, built around your service priorities and agreed scope.

Quotedindividually, against the agreed scope

Specialist NAPPI training

NAPPI pathways, confirmed by assessment — not off a shelf.

Provider pre-booking and needs assessment are open now for delivery from October 2026. NAPPI pathways are needs-led: the appropriate level, authorised content and programme conditions are confirmed only after provider-specific assessment and within the specialist trainer's current authorisation.

NAPPI Level 1

£1,200

Provider cohort. PBS foundation.

Level 2 pathway

£1,600

Provider cohort. Needs-led intervention skills.

Level 3 pathway

£2,000

Provider cohort. Higher-risk specialist pathway.

Ask for the Specialist NAPPI Training Catalogue and the Provider Training Enquiry & Needs Assessment Form before a programme is confirmed.

Pricing, delivery and booking

Provider-hosted face-to-face training from £150.

Founding Provider Rates apply during the first six months of delivery. Three ways to book: at your premises (the lowest-cost option, with suitable practical equipment where a course needs it), at our training base or a local venue, or as open places on scheduled dates.

2.5-hour workshop

Venue-inclusive £205 up to 10 · Open £25 pp

£150at your premises · up to 10

3.5-hour course

Venue-inclusive £245 up to 10 · Open £30 pp

£175at your premises · up to 10

5-hour course

Venue-inclusive £315 up to 10 · Open £49 pp

£225at your premises · up to 10

Standard 3-day induction

Venue-inclusive £875 up to 8 · Open £125 pp*

£595at your premises · up to 8

Enhanced 4-day induction

Venue-inclusive £1,125 up to 8 · Open Ask for open dates

£775at your premises · up to 8

4-course half-day bundle

Venue-inclusive Venue quoted · Open —

£600at your premises

Bespoke programme

Venue-inclusive Quoted · Open Quoted

Quotedat your premises

Every booking includes

Face-to-face delivery
Guided learner materials
Scenarios and activities
Assessment where applicable
Controlled Certificate of Completion
Attendance and course records

Training base: Mistral House, Silverlink Business Park, Kingfisher Way, Wallsend, NE28 9NX. Limited on-site parking; additional parking is available nearby.

Open course places are subject to minimum numbers and venue arrangements.

* Open Standard Induction dates are subject to minimum numbers and confirmed venue and equipment arrangements.

About your trainer

Taught by the person who has done the job.

David James Ridley

Founder & Trainer · Right Support Training & Consultancy

Level 5 Leadership & Management for Adult Care
Level 4 Certificate in Education and Training (CET)
SVQ Level 3 Administering Medication to Individuals
Moving & Handling of People trainer certification

David James Ridley has almost two decades of adult social care experience across frontline practice, management and service development. Training is practical, scenario-led and focused on safe professional judgement in real care settings.

That matters in a classroom. Every course is built from real domiciliary care scenarios — the decisions staff will actually face — rather than slides read aloud. Groups are kept small, the safety-critical subjects get the hours they need, and learners leave with guided materials and a controlled Certificate of Completion.

We also have a qualified NAPPI trainer joining us on a consultancy basis for the specialist NAPPI pathways.

David James Ridley · Founder & Trainer · Wallsend, North Tyneside

Practical Care Consultancy

Consultancy for providers, on its own page.

Regulatory consultancy across England and Scotland, with specialist CQC and Care Inspectorate support: mock inspections and quality audits, service improvement and turnaround, governance and compliance, Registered Manager mentoring and ongoing packages, from David and our Scotland specialist, Ally.

Explore consultancy support

What providers say

Feedback from the providers we train and support.

Genuine feedback from providers who have used our training or consultancy services, published with their agreement. This is separate from anything said about our care and support services.

We are a new training and consultancy service, so there is no published feedback here yet. As providers complete courses or consultancy work with us, their comments will appear on this page.

Trained with us, or worked with us on a piece of consultancy? Tell David how it went.

Share your feedback

Stated plainly

What this training is, and what it is not.

The rest of this website tells you exactly where our CQC registration stands, so this page follows the same rule: here is the honest position on accreditation, in plain words.

Our accreditation position

These are professional development training programmes for adult social care. They are not third-party CPD accredited, and we will not describe them as accredited until that is true.

The induction programmes are mapped to the 2025 Care Certificate standards. Classroom learning alone does not complete the full Care Certificate: employers remain responsible for workplace competency assessment, and our courses are built to hand over into that assessment properly.

Learners receive a controlled Certificate of Completion, and providers receive attendance and course records.

Professional development training; not third-party CPD accredited unless explicitly stated. Induction programmes are mapped to the 2025 Care Certificate standards; classroom learning alone does not complete the full Care Certificate. Employers remain responsible for workplace competency. Right Support Training & Consultancy is a division of Right Support North East Ltd (Company No. 17373686).

How booking works

Three steps, and the first is an email.

Tell us what your team needs

Email bookings@rightsupporttraining.co.uk with the course or induction you are interested in, roughly how many staff, and whether you would host it or prefer a venue.

We agree dates, venue and scope

You get the confirmed content, dates and price in writing before anything is booked. For NAPPI, this step includes the provider needs assessment.

Delivered, assessed, recorded

Face-to-face delivery at your premises or the venue, with guided materials, assessment where applicable, completion certificates and course records for your files.

Book or ask a question

Straight to the trainer, not a ticket queue.

Bookingsbookings@rightsupporttraining.co.uk

Telephone0191 259 4658

Training baseMistral House, Silverlink Business Park, Kingfisher Way, Wallsend, NE28 9NX

Part ofRight Support North East Limited · Company number 17373686